PRE-ORDER SHIPPING
PRE-ORDER INFORMATION & FAQS
Pre-ordered product shipping dates are always estimates and subject to change based on factors outside of our control. We set initial expected shipping dates based on all the information we have at the time.
Any and all future pre-orders will be done via PURPLE DOT as our pre-order processor. This is to ensure we abide by The federal Mail, Internet, or Telephone Order Merchandise Rules for pre-ordered products. Purple dot automatically sends updates about any shipping date changes, something we cannot do directly due to marketing software limitations that require customers to opt in to be able to receive order updates.
To return an item already received, please refer to our returns page. For non pre-order in stock item shipping information refer to our shipping policies page.
RE-ORDER SHIPPING DATES & ESTIMATES:
PRE-ORDERS SHIPPING NOW OR ALREADY SHIPPED:
BACKORDERED ROBBIE THE RABBIT & PYRAMID HEAD PALETTES, D&D Lip-glosses & Multi-chrome Eyeliners, SILENT HILL Brush Sets, Art of Drag Lashes & Palettes, Buffy Book Palettes Volume 1 & First Batch of United States orders of the Boxes for Buffy Box Sets with Book Palettes & Free Gifts included (Ordered before May 15th), SILENT HILL BRUSHES ORDERED BEFORE OCTOBER 14TH, 2024
ALL OTHER PRE-ORDERS:
WE DO NOT CURRENTLY HAVE SHIPPING ESTIMATES FOR ANY REMAINING ITEMS BUT IT WILL BE LATE FEBRUARY OR LATER. UPDATES WILL BE AVAILABLE ON THIS SITE AND SENT OUT AROUND THE END OF JANUARY 2025.
READ ABOUT VAMPYRE COSMETICS CLOSING
READ ABOUT OUR PLANS TO STILL GET YOU ORDERS OR REFUNDS ASAP.
THERE ARE NO FURTHER UPDATES AVAILABLE CURRENTLY. ALL PRODUCTS THAT COULD SHIP BEFORE THE NEW YEAR, HAVE SHIPPED.