Pre-ordered product shipping dates have always been estimates and subject to change based on factors outside of our control. We set initial expected shipping dates based on the information we had at the time.

Any and all potential future pre-orders will be done via PURPLE DOT as our pre-order processor.  This is to ensure we abide by The federal Mail, Internet, or Telephone Order Merchandise Rules for pre-ordered products. Purple dot automatically sends updates about any shipping date changes, something we cannot do directly due to marketing software limitations that require customers to opt in to be able to receive order updates.

PRE-ORDERS SHIPPING NOW OR ALREADY SHIPPED: BACKORDERED ROBBIE THE RABBIT & PYRAMID HEAD PALETTES, D&D Lip-glosses & Multi-chrome Eyeliners, SILENT HILL Brush Sets, Art of Drag Lashes & Palettes, Buffy Book Palettes Volume 1 & First Batch of United States orders of the Boxes for Buffy Box Sets with Book Palettes & Free Gifts included (Ordered before May 15th), SILENT HILL BRUSHES ORDERED BEFORE OCTOBER 14TH, 2024

ALL OTHER PRE-ORDERS-D&D, BUFFY THE VAMPIRE SLAYER BOX SETS, LIPSTICK BOX SETS & TRUNK BOX SETS, SILENT HILL BOX SET #2, D&D FULL BOX SETS, D&D PALETTES, ALL INTERVIEW WITH THE VAMPIRE PRODUCTS: WE DO NOT CURRENTLY HAVE SHIPPING ESTIMATES FOR ANY REMAINING ITEMS BUT IT WILL BE AFTER MARCH-JUNE 2025 OR LATER. SUBSCRIBE FOR EMAIL UPDATES TO BE NOTIFIED WHEN THERE ARE UPDATES AVAILABLE.

READ ABOUT VAMPYRE COSMETICS CLOSING

READ ABOUT OUR PLANS TO STILL GET YOU ORDERS OR REFUNDS ASAP.

01/01/2025 FULL UPDATES

THERE ARE NO FURTHER UPDATES AVAILABLE CURRENTLY. ALL PRODUCTS THAT COULD SHIP BEFORE THE NEW YEAR, HAVE SHIPPED.

ALL PRODUCTS ARE UNAVAILABLE FOR SALE UNTIL FURTHER NOTICE, YOU CAN STILL FIND SOME PRODUCTS FOR SALE THROUGH OUR PREVIOUS WHOLESALE PARTNERS.

Please know that any orders that didn’t ship by January 1st, 2025 may not be able to be fulfilled due to an ongoing lawsuit. If your order is able to be fulfilled (potentially anytime after March-June 2025), you will receive tracking by email when your order ships. Our Pre-order Shipping Information Page will be updated when updated if and when ship dates become available.

Due to an ongoing lawsuit and the business closing down, we are not able to issue refunds at this time for any orders or pre-orders regardless of return or shipping status. Please refer to our updates page & posts for more details. If we find out that we are definitely unable to ship your products by the end of 2025 or after the lawsuit is resolved, you will be contacted and given assistance in getting a refund through your original payment method by providing documentation to dispute the transaction through your credit card or bank. If you'd like the opportunity to join potential litigation against the company and its owners to pursue a refund that way, please email support@vampyrecosmetics.com

Order tracking is no longer available via our websites. Please email support@vampyrecosmetics.com to check on your pre-orders from Vampyre Cosmetics

If you need to update your shipping details, please email support@vampyrecosmetics.com

Self service returns are no longer available, please email support@vampyrecosmetics.com to process a return for an item already received. Sale items are non-returnable.