
Vampyre Cosmetics LLC Founder & CEO makes moves to ensure customers don’t get left behind during the business’ forced closure and continue mission of inclusion and self expression.
Share
A letter from our Founder:
I’m Rachel Clinesmith, and I founded Vampyre Cosmetics in 2019 with a dream to create a brand that celebrates individuality and self-expression. Throughout the years, we connected with an incredible community that shares our values. In 2022, I decided to bring on an additional partner to help scale my vision. In mid 2023, the 2nd partner I brought on, Lisa (our former PR rep) introduced an outside bookkeeping firm to help us manage our finances. What they uncovered was shocking: evidence of fraud and embezzlement by Karen Holton, the 1st partner I had brought on. It was a devastating blow, and we knew we had to act fast. We hired a legal team to address the situation, hoping for accountability. After six months of negotiations, and multiple attempts to hold Karen accountable, she filed a malicious lawsuit against us. This was Karen’s attempt to shut down Vampyre Cosmetics permanently. This would have left our loyal customers—many of whom had pre-ordered our highly anticipated Dungeons & Dragons collection—without any recourse for refunds or their orders. The lawsuit didn’t just threaten our business; it affected our vendors and contractors, too. We were in a precarious position, trying to keep going while addressing this crisis. I told our attorneys that I needed to refund and cancel all of Vampyre Cosmetics orders or find a way to ensure they were fulfilled.
I had already planned to rebrand from Vampyre Cosmetics once I became the sole owner of the company again, due to the lawsuit that never happened. We had received pushback from major retailers and certain licensors due to the niche and gothic nature of the name. I started the process of introducing the new name early this year so that it would hopefully be a seamless transition once the lawsuit was completed. Right before the lawsuit was filed, Karen gained access to the company’s financial institutions and stole more money, locked us out of the company paypal and disputed legitimate charges with our manufacturers. We did everything we could to fight this in order to protect the company’s assets and make sure that we could continue operating. Unfortunately, the nature of the legal process, the costs involved, and the extensive theft by our former partner caused further delays over the summer. Following the advice of our legal team, I had already made the decision to form an entirely new entity with all new licensing agreements and contracts so that there was full separation, to prevent further legal interference and to ensure that the pre- orders could be filled and our customers supported. While this journey has been fraught with challenges, it has also been a testament to resilience and community support. Unfortunately, Karen also dragged the second company I had founded in attempt to protect our customers from the fallout of her actions into the lawsuit as well leaving us with no further recourse. The only licensing deals that wouldn't have transitioned with Vampyre Cosmetics include Space Invaders, Oregon Trail, Winchester Mystery House & The Craft (which was unreleased and unannounced). Any other licensing deals and the products launched under them would have launched via contract transfer to our new venture in order to ensure that our customers could still get the products they wanted.
This is not the first time I’ve had to start over and rebuild from scratch. This time it’s not quite from scratch because I still have the support of some of the licensing relationships I’ve built and we have received so many supportive messages from our wonderful customers and fellow fans in the past few months. I’ve been in this business for over 13 years. My first cosmetics company was Belladonna’s Cupboard or Belladonna’s Cosmetics and when it shut down due to manufacturing and other issues, I chose to personally continue offering refunds and replacing products that didn’t get shipped out until June 1st, 2023 over 4 years after closing down. I couldn’t live with myself If I didn’t take it upon myself to make sure that all of our customers were taken care of, so I did that out of my own pocket even though it took me a little while and I wasn’t able to start sending out refunds and products until 2020 during the pandemic. I took the lessons I learned from that first handmade business and used them to build Vampyre Cosmetics into a better company. I believe that we can do the same thing again but it may take much longer and it will definitely require more help. We were told by our advisors that we had a good shot at getting Venture Capital funding since we were going to be a startup, but we were also told this could take 12-18 months. We needed funds months ago to keep going and to be able to finish filling these orders for our customers and maintain the relationships we’ve built with our vendors and contractors and have since had to cease operations entirely under both entities (you can also donate to Vampyre Cosmetics former lead designer, Batty here who is also struggling since all of this happened)
We’re committed to turning this adversity into opportunity. I designed tentacle makeup brushes for my first company Belladonna and then ultimately released them under Vampyre Cosmetics LLC. I eventually fulfilled all of the original orders and/or refunds for them even though it was 2-3 years later after shutting down. I have been very careful every step of the way to retain the rights to the designs I've created that are original and patentable (i.e. the book palettes construction & tentacle brushes) and I am working with my licensing, financial & legal contacts and relationships in the hopes that we will be able to still make this right for all of our customers in due time. If you want to learn how you can get involved or help us in this endeavor please email rachel@vampyrecosmetics.com or subscribe to email updates on our home page. Thank you for being the most important part of what we do, we hope to have the opportunity one day to create more products made by the fans for the fans and for you.