BACKORDERS OF THE SILENT HILL NURSE PALETTES, PYRAMID HEAD PALETTES, DRACULA BOOK PALETTES AND MICROPHONE LIPSTICKS WILL SHIP THE FIRST WEEK OF FEBRUARY

FEBRUARY 2024 UPDATE: USPS priority is temporarily the only option for domestic shipping.

 All U.S. orders over $75 get FREE SHIPPING and international orders over $200 USD get FREE SHIPPING. *pre-order items excluded

International shipping prices do not include any local customs or taxes. Customs are responsible for customs, taxes & duties.

Except during high volume times (new launches, holidays etc), orders are processed the same day if placed before 12PM EST and next day if placed after 12pm EST and then ship out the next day. 

Once shipped, Most Shipments arrive within 3-8 business days in the United States, 7-14 Days everywhere else. Please allow extra time from October - December. We now offer more options for selecting your shipping prices and speeds during checkout.

Sometimes, if you us know quickly enough we will do our best to accommodate your request. Once an order has been processed, it cannot be changed.

Yes, we do. We offer multiple options for speed and cost with international shipping via USPS & DHL Ecommerce. International shipping prices do not include any local customs or taxes. Customs are responsible for customs, taxes & duties.

Most of our products are shipped directly from our Warehouse/Logistics/Fullfillment Center 3plg in New Jersey. They are a Women Owned and Ran company as well and only work with beauty brands. We are headquartered out of New Orleans, LA & Los Angeles, CA but our team lives all over the country.

Only if the product arrives damaged or is defective in some way. We don't usually accept returns but we will replace or refund your product for free if anything happens to them before they arrive to you.

Most products are shipped with tracking & Insurance. Tracking sometimes has delays in updates, if you contact support@vampyrecosmetics.com we can assist you with any questions you have about tracking.

*For December 2023, we are offering free returns/exchanges for a limited time for any orders that are bought with gift wrap.

Yes, all of our products are 100% Vegan & Cruelty Free.

Our products are all Talc Free and Gluten Free as well.

Full Ingredients for all of our products can be found in the product descriptions on our online store.

We use the best quality ingredients available and strive to make sure that our customers have all the information available to them to make an informed choice.

Read more about our ingredients.

We are working on ensuring that 90% of our packaging is recyclable by 2025.

Our San Jose office is run completely on Solar Energy and we are striving to make all of our our operations more than 80% Energy Efficient by 2025.

Usually in China but in the U.S. whenever possible. All formulations & packaging designs are our own and we only work with factories that meet rigorous human rights, ethics, cruelty free & vegan standards.

We sell wholesale to over 150 Independent stores around the world and also on www.hottopic.com and www.amazon.com We try to maintain a fairly current list here.

If you want to see our products in your local stores, ask them to find us on Faire or click the Wholesale link at the bottom of our site.

We love exhibiting at conventions!

See our list of upcoming events.

We were also the first makeup brand ever allowed on the show floor at San Diego Comic Con in 2022.

All of our product artwork is either Officially Licensed through the original IP owners, commissioned, public domain or original artwork. We believe artists always deserve to get paid top dollar for the work they do and we do not use AI. We also strive to partner with companies that share our values when it comes to ai. See HASBRO's & D&D's statement here. Batty Goth is our lead designer, see more of her work here.

When we want to use a licensed character or property, we pay a fee to the licensor - which can be pretty steep. And it's not just a one-time payment; we also give up a percentage of our profits, usually around 10%. On top of that, we cover all production, marketing, and shipping costs ourselves. And before we can start, we need the licensing company's approval. That means we're investing a lot of time and money into the product, with no guarantee of success. Every step of the process and every portion of information we put out requires a separate approval. This is why it takes time to update product images and swatches, make announcements etc. This is all worth it because we get to create unique products made by and for the fandoms we love!

We're not just passionate about what we do - we're also bringing unique products to the table that you won't find anywhere else. By supporting us, you're supporting creativity and innovation. Next time you see a licensed product, remember that we're taking a big risk to bring it to you. Let's support small businesses and keep the creativity flowing!

Are you a cosplayer, musician or influencer? Get on our PR List! Please apply!You don't have to have a ton of followers to get approved, we pick our collab team based on a number of factors. How many active collaborators we currenlty have, if we think your personality, style etc match the products we currently have available to promote and if you have passion for the same things we do. We are always looking to support other women, non binary, trans, LGBTQ, neurodivergent & disabled creators. We check and approve applications periodically. You get your first gift and a code to share with your followers upon approval. After that, when we have new launches, we will select collaborators to receive new gifts based on those promotions! We don't have a lot of requirements when you become a collaborator but we love sharing the posts that you tag us in! Makeup is supposed to be fun!

If you want to see us in your local stores or are looking to sell our makeup wholesale in your storefront, learn more here.

We love to support the arts! Are you an artist or performer? Create a customer account with our store, then contact us with your credentials or a link to your portfolio and we will give you a permanent 20% discount on all of our products even if you aren't on our PR list.

This is our Collabs program, the same as our PR list. Please apply!

As a small indie company, we're eager to share full product images, but our partners need to approve each production phase. Teaser images allow us to incorporate your feedback for enhancements, making you a part of the creative process! We update our website and marketing as soon as partners approve final images. Think of it like a movie trailer - we're offering a sneak peek while the final product is being fine-tuned. Your patience will be rewarded with amazing products! In the meantime we recommend checking out our website to see what our physical products look like from our other lines!

Who is behind the scenes here? The short answer is, a lot of people. We can't create cool makeup for the fans like we do without a lot of help. We are a family run business and support other family oriented women owned, queer & neurodivergent entrepreneurs whenever possible.

Rachel Clinesmith is Vampyre Cosmetics LLC & Phoenix Rising Cosmetics LLC CEO. 

Batty Goth is our lead designer/product developer.

Joseph Keens handles our quality control and oversees manufacturing.

Logan Boese handles a lot of our copy writing and in person sales at events.

Catherine Boese is our customer service manager.

3plg is our women owned and run shipping & fulfillment company out of New Jersey.

Evestar is our women owned and run Paid Social Media Advertising Team.

We contract with a number of women owned PR companies for press releases & media coverage.

We have a team that handles our retail support and training with over 23 years of experience on both the buyer and brand side. 

We also work with a number of other (mostly women owned businesses or contractors) that handle our finances, bookkeeping and legal needs. 

Dear beloved beauty enthusiasts,
We are thrilled to announce an exciting development: Vampyre Cosmetics has undergone some changes in ownership and is now available for sale direct to consumers exclusively through PhoenixRising Cosmetics! This transition is a common practice in the business world as companies grow and expand their horizons.

Our new partnership with PhoenixRising Cosmetics symbolizes our commitment to growth, transformation, and embracing new possibilities. Just like the majestic phoenix, we believe in the power of reinvention and the limitless potential within each and every one of you.
Rest assured, our dedication to unparalleled quality, inclusivity, and customer satisfaction remains unwavering. We understand that change can be both exciting and uncertain, but we want to assure you that this transition will only enhance our ability to serve and empower our cherished community.

As we embark on this remarkable new chapter, we extend our deepest gratitude for your unwavering support. Together, we have reached an astounding milestone of 1 million devoted followers, and we are eternally grateful for your trust and loyalty.

Wishing you beauty, brilliance, and endless inspiration,
PhoenixRising Cosmetics &
Vampyre Cosmetics

We've moved all the data over for customer accounts, collabs and rewards but we might have to manually re-sync things sometimes or send you a new link to login. All orders have been moved over but some of your previous order links won't work. If you have any issues or questions about accessing your accounts/orders/rewards etc, please email cat@vampyrecosmetics.com and we will make sure you're taken care of.